The previous site showed information that is not immediately important to a student.
The homepage was rebuilt around starting points for services a student is usually looking for.
Users wanted to compare the different services offered by the Writing Centre.
Services can be easily compared with tabs.
Similarly, users wanted to compare the different tutors available to them.
Tutors have specializations, which weren’t immediately obvious.
The tabs now also show their specialization.
Events, groups and programs were previously spread across different screens.
One user used Cmd-F to find a Resource during a test of the old website - showing the need for filtering resources.
A filter helps students who know what they’re looking for.